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Business Development Manager

Blackburn, Lancashire, UK Permanent, Full Time £18000 - £20000 per annum

Ashberry Recruitment are looking for a motivated individual to contribute towards our clients increase in sales turnover on Systems, Maintenance, Lines and Minutes and Mobile Phones.

The successful candidate will do this by meeting and exceeding personal targets which are set each year by the Sales Manager. You will be required to contribute to increasing external enquiries by 50%+ cold calling new potential customers.

Key Responsibilities  

  • Encourage all new system clients to actively embrace our clients Maintenance and Lines and Minutes offers in line with our clients “all under one umbrella” philosophy
  • Proactively seek out new business via multiple avenues including canvassing (telephone and face to face/cold and warm), networking, social media (LinkedIn)
  • Develop strong relationships with existing clients to explore up sell opportunities/referrals via customer interaction over the phone or via email.
  • Actively target key accounts to develop future business opportunities
  • Keep abreast of product knowledge particularly about advances in Samsung equipment etc
  • Follow up within 24 hours on all leads as and when received
  • Complete quotes accurately and in a timely manner and in line with customer requirements
  • Fill in sales orders accurately and get them signed off by the clients
  • Fill in all paperwork following company procedures in a timely and accurate manner
  • Complete Act! after every contact made on the phone
  • Liaise with Operations and Finance departments where necessary after sale is completed
  • Complete accurately and in a timely way all personal sales reports as specified by the company
  • Provide regular forecasts of activity/ pipeline customers/ work
  • Proactively contribute towards marketing campaigns
  • Keep up to date with industry trends and key competitors
  • Attend meetings and contribute effectively at all times
  • Participate in any Employee review/performance management process
  • Undertake relevant and agreed personal training and development
  • Adopt best practice where appropriate
  • Communicate effectively and share ideas for best practice
  • Maintain a positive attitude to Health & Safety in carrying out personal responsibilities and to co-operate with the H & S regulations/internal procedures/codes of practice relating to Health & Safety
  • Carry out any other additional duties within the scope and spirit of the job purpose or title of the post
  • Delegate admin tasks where possible

Key Competencies 

  • Capability to express information and opinions clearly and accurately through the spoken and written word
  • Capacity to effectively plan, organise and monitor resources to achieve task completion to defined quality standards
  • Capability to communicate an impression of self-belief
  • Capability to gain respect and attention of others and affect their opinions or actions to accomplish desired results
  • Degree to which an individual works effectively with others in pursuit of a common goal
  • Identifies builds and maintains formal and informal networks and business relationships that are important to the achievement of the job role objectives
  • Creates an environment that is open to and prepared for change with factual account of benefits to be gained (cost saving etc)
  • Capacity to identify potential difficulties and their causes, and to generate workable solutions and make rational judgements
  • Ability to select and correctly interpret data
  • Ability to generate and develop new ideas and solutions without being prompted
  • Capacity to present information and ideas clearly and confidently
  • Copes with the pressure and stress of work and adapts and maintains effectiveness in the face of changing environments, tasks or resources
  • Anticipates the need to take appropriate action and does so prior to being requested
  • Demonstrates tenacity to achieve results
  • Focuses on the customer in the execution of the role
  • Understands and applies commercial and financial principles

Key Skills

  • Proven track record/examples of previous similar work in sales
  • Effective communication skills, both written and verbal, at all levels
  • Experience liaising with business and intermediaries
  • Effective listening skills
  • Negotiation and influencing skills
  • Continuous personal development to aid self and business
  • Ability to work on own initiative with minimum supervision
  • Self-sufficient and able to multi task
  • Ability to work effectively as part of a team
  • PC literate with Word, Excel, Act! use of internet, and email
  • Flexibility and willingness to work outside of normal office hours
  • Ability to work to ambitious targets, while remaining highly motivated and enthusiastic
  • Remain confident when dealing with negative and conflict situations
  • Strong negotiation, influencing and interpersonal skills

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