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Secretary/Receptionist

Skipton Full Time £22000 - £ per annum

Ashberry Recruitment are looking for a Secretary/Receptionist to work within a well-established Accountancy firm for our client based on the outskirts of Skipton.

The role will mainly consist as a front of house receptionist; however, another element of the role is to support the organisation with credit control, this requires a confident individual who has the ability of maintaining relationships whilst chasing outstanding debt/money.

Responsibilities:

  • Taking and directing calls, through the switchboard
  • Debt Management and Credit Control
  • Provide administrative support for the Directors and staff as needed e.g., letters to clients, Companies House, HMRC
  • Completing administrative tasks like filing, delivering, and accepting mail
  • Organising and maintaining the reception area
  • Keeping office supplies stocked and ordering supplies for the rest of the office
  • Signing in visitors and contacting the relevant member of staff
  • Setting up meeting facilities and arranging catering for meetings and daily office use
  • Greeting visitors to the office and book meeting rooms when required
  • Scheduling appointments and meeting times in the work diary/in Outlook diaries, as well as answering general email enquiries and postal correspondence with customers and supplies
  • Follows up on phone calls and contacts as appropriate
  • Processes expenses and invoices via petty cash
  • Manages health and safety as well as fire regulations within the office/first Aider
  • Monitor training material and confirms it’s all up to date including at Induction for new staff
  • Arranges ongoing repairs/maintenance as required e.g., lighting, plumbing, meter readings
  • Arranges travel and accommodation plans for directors and staff when required
  • Organises and maintains the company’s systems, databases, and procedures
  • Perform a variety of administrative and clerical duties
  • Liaise and coordinate the flow of information between departments
  • Update databases for any client information as it changes
  • Supervise any other clerical staff to make sure the work is done up to standards if necessary
  • Develop social media and maintain website functions (Training will be given)
  • Attends training workshops and conferences
  • Meets with clients outside of the office if necessary and assist in setting up new client accounts
  • Maintain accurate records for employee holiday requests in the diary
  • Arrange employee/client cards & gift

Skills/Experience

  • Experience of working in a customer facing and administrative role
  • Basic accounts (Training will be given)
  • Credit Control would be preferred but not essential
  • Strong, confident, and outgoing individual
  • Ability to prioritise and meet deadlines

Salary and Hours

  • £22,000 – Dependant on experience
  • Monday – Friday – 08:45-17:15 (As you will be opening the office you will be required to have the office open by 08:45)
  • 23 Holidays Per Annum, plus standard bank holidays

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