Secretary/Receptionist

Ashberry Recruitment are looking for a Secretary/Receptionist to work within a well-established Accountancy firm for our client based on the outskirts of Skipton.

The role will mainly consist as a front of house receptionist; however, another element of the role is to support the organisation with credit control, this requires a confident individual who has the ability of maintaining relationships whilst chasing outstanding debt/money.

Responsibilities:

• Taking and directing calls, through the switchboard
• Debt Management and Credit Control
• Provide administrative support for the Directors and staff as needed e.g., letters to clients, Companies House, HMRC
• Completing administrative tasks like filing, delivering, and accepting mail
• Organising and maintaining the reception area
• Keeping office supplies stocked and ordering supplies for the rest of the office
• Signing in visitors and contacting the relevant member of staff
• Setting up meeting facilities and arranging catering for meetings and daily office use
• Greeting visitors to the office and book meeting rooms when required
• Scheduling appointments and meeting times in the work diary/in Outlook diaries, as well as answering general email enquiries and postal correspondence with customers and supplies
• Follows up on phone calls and contacts as appropriate
• Processes expenses and invoices via petty cash
• Manages health and safety as well as fire regulations within the office/first Aider
• Monitor training material and confirms it’s all up to date including at Induction for new staff
• Arranges ongoing repairs/maintenance as required e.g., lighting, plumbing, meter readings
• Arranges travel and accommodation plans for directors and staff when required
• Organises and maintains the company’s systems, databases, and procedures
• Perform a variety of administrative and clerical duties
• Liaise and coordinate the flow of information between departments
• Update databases for any client information as it changes
• Supervise any other clerical staff to make sure the work is done up to standards if necessary
• Develop social media and maintain website functions (Training will be given)
• Attends training workshops and conferences
• Meets with clients outside of the office if necessary and assist in setting up new client accounts
• Maintain accurate records for employee holiday requests in the diary
• Arrange employee/client cards & gift

Skills/Experience

• Experience of working in a customer facing and administrative role
• Basic accounts (Training will be given)
• Credit Control would be preferred but not essential
• Strong, confident, and outgoing individual
• Ability to prioritise and meet deadlines

Salary and Hours

• £22,000 – Dependant on experience
• Monday – Friday – 08:45-17:15 (As you will be opening the office you will be required to have the office open by 08:45)
• 23 Holidays Per Annum, plus standard bank holidays